💬 Frequently Asked Questions

Got questions?
We've got answers.

Everything you need to know about SWAZ, how it works, and how to get the most out of it.

General
What is SWAZ?
SWAZ is an AI-powered niche research tool built for e-commerce sellers. It helps you find profitable product opportunities on Amazon and Walmart by analyzing demand, competition, pricing, and trends — all in real time via an n8n automation pipeline.
Who is SWAZ built for?
SWAZ is designed for Amazon FBA sellers, Walmart WFS sellers, dropshippers, e-commerce entrepreneurs, and anyone who wants to find winning products without spending hours on manual research.
Do I need any e-commerce experience to use SWAZ?
Not at all. SWAZ is designed to be beginner-friendly. Just type a product keyword, choose your platform, and let our AI do the heavy lifting. The profitability score and reasoning text make results easy to understand even if you're new to selling online.
Search & Results
How does the profitability score work?
Each product is scored from 0–100 based on multiple factors: market demand, competition density, price point viability, estimated margins, and trend direction. A score of 70+ is considered a strong opportunity (shown in green), 45–69 is moderate (amber), and below 45 is a weak opportunity (red).
How fresh is the data in search results?
Results are fetched live every time you search via our n8n automation pipeline. There's no caching or stale data — you're seeing real-time marketplace information every single search.
What does the "Winner" badge mean?
The ⭐ Winner badge is awarded to the top-opportunity product in any given search. It indicates our AI has identified this as the highest-probability winning niche based on all available signals — demand, margin, competition, and trend data combined.
Why does my daily search limit reset at midnight?
The daily limit resets automatically at midnight local time for free Starter plan users. Upgrading to Pro or Business removes all daily search limits, giving you unlimited searches around the clock.
Pricing & Billing
Is there really a free plan?
Yes! The Starter plan is completely free, forever. You get 5 searches per day with full access to our AI-powered results. No credit card required, no trial period — it's just free.
Can I cancel my subscription anytime?
Yes, absolutely. There are no lock-in contracts. Cancel at any time from your account dashboard and you'll retain access until the end of your current billing period. No questions asked.
Do you offer refunds?
We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied within the first 7 days of your subscription, contact us at support@swaz.io and we'll issue a full refund, no questions asked.
Technical
What is n8n and why does SWAZ use it?
n8n is a powerful open-source workflow automation platform. SWAZ uses n8n as the backbone of its data pipeline — it fetches live marketplace data, processes it through AI models, and returns structured results to the SWAZ interface in real time. It's what makes our data always fresh and our scores always accurate.
Why am I seeing a CORS error?
A CORS error usually means the n8n webhook is not configured to allow cross-origin requests from the SWAZ frontend. To fix it, add Access-Control-Allow-Origin: * to your n8n webhook response headers. Check our documentation or contact support for step-by-step guidance.
Is my data private and secure?
Yes. SWAZ does not store your search queries on our servers. Search history is kept only in your browser's local storage and never transmitted to third parties. All connections are encrypted via HTTPS and your payment data is processed securely through Stripe.

Still have questions?

Our team is happy to help — reach us at support@swaz.io or try SWAZ free right now.

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